Cancellations, returns and replacements

We are grateful for your help in pointing out any faults in the goods. For claims regarding used goods, please contact Customer Service before returning them. Claims cannot be processed for used, unwashed garments.

In the event of a dispute, reference is always made to the National Board for Consumer Disputes. Miss Mary always follows the recommendations of the Board.

100-wash guarantee on Miss Mary bras
All our bras come with a 100-wash guarantee, valid for five years from the date of purchase. The product must be washed according to the recommended care instructions. Minor colour changes or small cosmetic imperfections may occur without affecting functionality or the guarantee. Read more about our wash guarantee here.